Refund policy

All sales are Final! There are NO Refunds issued once Order has shipped.

Damages and Issues (Exchanges) 

Exchanges only on items damaged.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at customersvc@thefiorenaturale.com.

If your exchange is approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us for any exchange question at customersvc@thefiorenaturale.com